1. About our services
TheDigitalWork provides digital services that may include website design and development, e-commerce, software, AI chatbots, and digital marketing. The exact work, price, timeline, and deliverables will be agreed with you before a paid project begins.
2. Quotes and payments
Quotes are based on the information available at the time. Work may begin after you approve the proposal and make any agreed advance payment. Taxes, third-party subscriptions, hosting, domains, paid tools, and other outside costs will be explained where applicable.
3. Your responsibilities
You agree to provide accurate information, content, approvals, and access needed for the project. You must have the right to use any text, images, logos, data, or other materials you give us. Delays in receiving content or approvals may affect delivery dates.
4. Changes and extra work
Requests outside the agreed scope may need a revised quote or timeline. We will try to discuss significant changes with you before doing the extra work.
5. Ownership and usage
Once all agreed payments are received, ownership or usage rights for the final project files will follow the written proposal or agreement. Third-party software, fonts, themes, libraries, and services remain subject to their own licences and terms. We may use our general skills, methods, and reusable tools on other projects.
6. Third-party services
A project may depend on third-party providers such as hosting companies, payment gateways, APIs, or app stores. Their availability, fees, policies, and decisions are outside our direct control.
7. No guaranteed results
We aim to deliver professional work, but we cannot guarantee specific sales, rankings, leads, revenue, app approvals, or business results. Outcomes can depend on factors outside our control.
8. Acceptable use
You must not use our website or services for unlawful activity, fraud, infringement, harmful code, or any activity that violates the rights of others. We may pause work if we reasonably believe a project is unlawful or unsafe.
9. Limits and ending a project
If a project is paused or ended, payment for work already completed and approved non-refundable third-party costs may still be due. Refund requests are handled under our Refund Policy and any signed project agreement. To the extent allowed by law, we are not responsible for indirect losses caused by factors outside our reasonable control.
10. Updates and contact
We may update these terms from time to time. Continued use of the website after an update means you are using the current version. Questions can be sent to hello@thedigitalwork.in.
11. Applicable law
These terms are intended to be interpreted under applicable laws of India, subject to any consumer rights or other protections that cannot legally be excluded.